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Frequently Asked
Questions
How does My Easy Filter determine whether a message is Spam?
My Easy Filter uses a
mathematical formula based on common traits of most Spam sent out
today. Each trait has a number, at the completion of scanning the
message it adds all the numbers up and it if reaches a particular
number it then considered Spam.
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Should I continue to use a virus program on my computer?
Absolutely. Even though
90% of today's viruses are contracted by email, this is no guarantee
that you won't get a virus from another source. We Suggest that you
continue to run a virus protection program on your computer locally.
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Does My Easy Filter delete the Spam coming in to my account?
No. It adds "{SPAM?}" at
the beginning of the subject line. This gives you the ability to
filter the message the way you would like at the local level with your
email program. This way you can choose to have the message sent to a
different folder or have the message deleted altogether.
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How do I
filter the messages with my email program?
Please see the
support page
for more details. We have step by step instructions for most popular
email programs.
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Does My Easy Filter filter content from my email messages?
No. The filtering
process looks for viruses and common characteristics among Spam. It
will NOT filter adult material or filter based on the content or
keywords of the email.
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Where do I look in the email message to see whether the message has
been scanned for viruses or not?
Please see our
support page,
we have step by step instructions on where to look at the properties
inside the email message to see whether it was scanned and the reasons
found for determining whether it was Spam or not. We also have a
search section so that you can look up codes for more information.
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